VHS researchers can provide a moderate amount of research (maximum of one hour) for a prepaid fee of $25. This includes a limited number of photocopies.
The fee is nonrefundable, and research results are not guaranteed. Researchers are encouraged to contact a reference librarian before submitting their research request, either through the "Ask a question about our collections" form or at 804.342.9677.
Also note that although the VHS has genealogical materials, the principal library for genealogical research in Virginia is the Library of Virginia, which serves as the official archival repository of the commonwealth.